Frequently Asked Questions

You can call us at 509-886-0500 to discuss an appointment or to change an existing appointment.

Please arrive 10-15 minutes early to fill out any needed paperwork.

Dental Insurance Card (if applicable) and Identification such as Driver's License, Military ID or State ID

Yes! Please visit our House Membership page to learn more!

• Act as quickly as possible! The less time that passes the more likely that re-implantation will be successful.
• If the tooth/teeth are broken, gather the pieces and rinse of any debris with lukewarm water
• If the root came out with the tooth, make sure to avoid touching the root as much as possible
• Place the tooth into a glass of milk. If you do not have milk nearby, it is best to place the tooth in the saliva of the person whose tooth came out.
• Call our staff and let us know you are headed to our office. Our number is 509-886-0500. We are open Monday-Wednesday and Friday: 9 AM-6 PM and we are on call Saturday for emergency cases. A tooth coming out most times is considered an emergency.

• Rinse your mouth with warm salt water.
• Gently brush and floss the irritated area to remove any trapped debris
• Take Ibuprofen and Orajel if no contraindication to soothe the pain.
• Quickly call 509-886-0500 to make an appointment. Even if the pain lessens or goes away it is important to still get the area checked out. Without professional care, your condition could return or even worsen.

• Rinse your mouth with warm salt water
• Gently brush the irritated area
• Call our office at 509-886-0500 ASAP, if you wait too more than a few days it may be impossible to re-cement the crown.

Gum Disease is caused by calcified plaque and bacteria in the gums which results in infection of the tissue. Maintaining good brushing and flossing routines at home and regular dental cleanings are the best way to prevent gum disease.

Early diagnosis is very important in improving prevention of oral cancer. When you have dental cleanings you will be screened for oral cancer, so it is important to keep up with routine professional cleanings.

Exposed or weakened areas of the teeth can cause sensitivity when exposed to hot and cold temperatures and touch. It is important to let your dentist know about these sensitivities so we can help you with in-office treatments or provide product suggestions for home use. Avoid excessive consumption of acidic foods and beverages, harsh brushing, and abrasive toothpaste when experiencing hypersensitivity.

We are accepting Aetna PPO, Anthem, Ameritas, Aflac, Benefit Administrative System, Cigna PPO, Carpenters Trust, Colonial Life Dental, Connection Dental, Delta Dental PPO, Delta Dental Premier.

Yes, but we don't accept Medicaid.

We collect an estimate based off insurance benefits the day of treatment. After insurance pays we would either send a statement or reimburse the patient. We are normally very close to the actual amount.

We preauthorize treatment so we can explain to patient thoroughly.

Most insurances have a deductible.

We offer 20% discount.

There can be waiting periods, but we will verify with your insurance

You can use HSA or FSA.

Yes, we submit pre-authorizations. We accept Care Credit.

We offer discounts.